Back To Schedule
Wednesday, March 7 • 11:00am - 11:45am
D19: Transforming an Organization through Service and Space Design Strategy

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Learn how one library is engaging with its user community to implement a service framework to transform its organizational capacity to design, deliver, and iterate high quality virtual and physical services in 21st century learning and research environments. This framework, through pilots and prototypes, informs future space transformations and will help create aligned and impactful user experiences. Presenters will share strategies and UX tools for engaging an organization in this type of work.


Jessica Sher

University of Michigan
avatar for Meghan Sitar

Meghan Sitar

Director of Connected Scholarship, University of Michigan Library
As Director of Connected Scholarship at the University of Michigan Library, I lead a team of individuals that maximizes the impact of the library and empowers learners at all levels by building sustainable, ethical, and mutually transformative relationships between people, collections... Read More →
avatar for Rachel Vacek

Rachel Vacek

Head of Design & Discovery, University of Michigan
Rachel Vacek (she/her) manages the Design & Discovery department that provides development, design, content strategy, user research, digital accessibility expertise, and UX strategy across the entire University of Michigan Library web presence. She has previously worked at the University... Read More →

Wednesday March 7, 2018 11:00am - 11:45am CST
Salon 1