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Tuesday, March 6 • 9:00am - 12:00pm
Digital Empathy: Creating Safe Spaces Online

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UX often focuses on online usability, which informs design decisions through information architecture. While important, this doesn't encompass everything a user needs in a space. This workshop will focus on another component of UX: creating spaces where users feel safe. Users bring anxieties with them to online spaces, but informed design choices can ameliorate that stress. Presenters will discuss empathetic design, ethnographic research methods and the practical application of results to ongoing and future projects.

avatar for Carl Barrow

Carl Barrow

Student Engagement Manager, University of Hull
avatar for Deirdre Costello

Deirdre Costello

Director, UX Research, EBSCO Information Services
Comic books, animal rights and UX, of course!
avatar for Carrie Moran

Carrie Moran

California State University San Marcos, Head of User Services/User Experience Librarian

Tuesday March 6, 2018 9:00am - 12:00pm CST
Room 101