Designing for Digital 2018: Full Schedule

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11:00am CST

D19: Transforming an Organization through Service and Space Design Strategy

Learn how one library is engaging with its user community to implement a service framework to transform its organizational capacity to design, deliver, and iterate high quality virtual and physical services in 21st century learning and research environments. This framework, through pilots and prototypes, informs future space transformations and will help create aligned and impactful user experiences. Presenters will share strategies and UX tools for engaging an organization in this type of work.

Speakers

Emily Puckett Rodgers

Jessica Sher

University of Michigan

Meghan Sitar

Director of Connected Scholarship, University of Michigan Library

As Director of Connected Scholarship at the University of Michigan Library, I lead a team of individuals that maximizes the impact of the library and empowers learners at all levels by building sustainable, ethical, and mutually transformative relationships between people, collections... Read More →

Rachel Vacek

Head of Design & Discovery, University of Michigan

Rachel Vacek (she/her) manages the Design and Discovery department that provides development, design, content strategy, user research, digital accessibility expertise, and UX strategy across the entire University of Michigan Library web presence. She has previously worked at the University... Read More →

D4D 2018 SDTF pptx

Wednesday March 7, 2018 11:00am - 11:45am CST
Salon 1

Service & Physical Space Design

Audience Level Intermediate
Keyword Service design, space design, organizational change, user experience, strategy
Online Conference Live

Designing for Digital 2018

11:00am CST

Emily Puckett Rodgers

Jessica Sher

Meghan Sitar

Rachel Vacek

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