Designing for Digital 2018: Full Schedule

SURVEY | OFFICIAL WEBSITE | PRESENTATION FILES | ONLINE CONFERENCE INFO

10:45am CST

D01: Fostering Great Experiences for UX-Tasked Student Workers

Library UX work can include conducting user research, analyzing data, managing stakeholder expectations, and making design recommendations. This can be overwhelming for solo UX librarians or small teams. In this session, learn how different institutions are utilizing student workers to assist with UX projects and providing them with great learning experiences. Hear the benefits, challenges, and success stories of student workers with UX responsibilities and how they can make a strategic difference in your library.

Speakers

Zoe Chao

User Experience Librarian, The Pennsylvania State University (Penn State)

Carrie Moran

California State University San Marcos, Head of User Services/User Experience Librarian

Rachel Vacek

Head of Design & Discovery, University of Michigan

Rachel Vacek (she/her) manages the Design and Discovery department that provides development, design, content strategy, user research, digital accessibility expertise, and UX strategy across the entire University of Michigan Library web presence. She has previously worked at the University... Read More →

d4d ux student workers final pdf

Monday March 5, 2018 10:45am - 11:30am CST
Salon 1

Leadership & Organizational Strategies

Audience Level Intermediate
Keyword Student workers, user experience, career development, internships, usability testing
Online Conference Live

10:45am CST

D02: Escape the data dungeon: Shedding light on strategies to share your findings

We explore how to share user research results with library colleagues, students, and faculty. Our goal is to report information in a meaningful and useful way, while providing transparency and presenting the Library positively. We want to communicate how we take action—that user feedback doesn’t disappear into a data dungeon. We offer a review of how university library websites report findings publicly. We present successes and failures of sharing our work internally and externally.

Speakers

Jessica van Haaften

User Experience Library Associate, Texas Tech University Libraries

I have been a User Experience Library Associate for a little over a year. I am interested in learning more about UX methods, data sharing and project planning. I have a Master's degree in International Economics.

Kimberly Vardeman

User Experience Librarian, Texas Tech University

Escape the Data Dungeon pdf

Monday March 5, 2018 10:45am - 11:30am CST
Salon 2

UX in Practice

Audience Level Intermediate
Keyword communication, reports, content analysis, writing for the web
Online Conference Live

3:00pm CST

D06: Investigation of Linked Data Potential in Libraries Using Kano Model: Results of a Two-Part Study

In August 2017 we invited library email list subscribers to complete a survey requesting descriptions of website/catalog features made possible as a result of switching to linked data based technology; in our talk we will go into some detail about this process of distilling a feature list from the survey responses. We will then describe how we used the Kano model method to measure how these features resonate with staff and patron population samples.

Speakers

Adam Chandler

Librarian, Cornell University Library

Cornell University

Zoe Chao

User Experience Librarian, The Pennsylvania State University (Penn State)

Gabriela Castro Gessner

Director of Assessment and Planning, Cornell University

Interested in user experience, visualization and the use of data to tell the library's story. As a former practicing archaeologist of the ancient Near East, i enjoy talking about anthropology and archaeology. :)

Monday March 5, 2018 3:00pm - 3:45pm CST
Salon 1

Trends & the Future of UX

Audience Level Intermediate
Keyword linked data, kano model, text mining
Online Conference Live

9:00am CST

D10: Infusing user-centered approaches into Open Educational Resources (OER) initiatives

Academic libraries have become a nexus for open educational resources (OER) initiatives and can be a rich site for pedagogical praxis as faculty engage in the course redesign process. By leveraging our expertise in open education and UX we can support faculty to create more dynamic and usable course materials.

Speakers

Cailean Cooney

Assistant Professor/oer Librarian, Cuny

Andrew McKinney

New York City College of Technology of the City University of New York

Tuesday March 6, 2018 9:00am - 9:45am CST
Salon 2

Leadership & Organizational Strategies

Audience Level Intermediate
Keyword instructional design, usability, accessibility, pedagogy, open educational resources
Online Conference Live

9:00am CST

D09: Design Thinking for the Masses: Creating a Culture of Empathy Across a Library Organization

Design thinking puts users at the forefront. It encourages us to practice empathy, observe our surroundings, question assumptions, and identify big problems. It then asks us to prototype and iterate on solutions. Inspired by the power of these concepts, University of Arizona Libraries initiated a library-wide design thinking project. This inclusive, collaborative effort guided strategic initiatives and put user experience in the minds of library employees at all levels.

Speakers

Elatia Abate

Elatia Abate, LLC

Rebecca Blakiston

User Experience Strategist, University of Arizona

Tuesday March 6, 2018 9:00am - 10:30am CST
Salon 1

Trends & the Future of UX

Audience Level Intermediate
Keyword Design thinking, strategic planning, leadership
Online Conference Live

10:45am CST

D13: This is great, but can you make it red?: How to say no

WATCH ONLINE FOR FREE: http://events7.mediasite.com/Mediasite/Play/deaf29fb9059444f82943885eb0e8c301d

Many of us know backseat design: Can you make this red? Can you move this over here? Why don’t we do it this way instead? While our colleagues often have great intentions, these requests can undermine informed design choices and distract from the bigger picture. This talk offers ideas on how to resist flights-of-fancy without causing conflict, explains why they happen, and explains the importance of standing your ground as a designer.

Speakers

Daniel Pshock

UX & Web Content Strategy Coordinator, University of Houston Libraries

Tuesday March 6, 2018 10:45am - 11:30am CST
Salon 2

Leadership & Organizational Strategies

Audience Level Intermediate
Keyword backseat design, leadership
Online Conference Live

3:15pm CST

D17-01: Use It or Lose It: Engaging CORA Users with Task Scenarios

CORA (Community of Online Research Assignments) is an open educational resource launched in 2016. This short talk describes task-based usability testing done on the site to investigate how well users could find the results they wanted when searching for information literacy materials and how success could be improved. Six librarians and one faculty member were assigned tasks in random order from a list of eight possible task scenarios. Resulting improvements were made to the site.

Speakers

Susan Gardner Archambault

Head of Reference/Instruction, LMU

Susan Gardner Archambault is Head of Reference & Instruction in the William H. Hannon Library at Loyola Marymount University in Los Angeles. Her "Selected Works" page is available at https://works.bepress.com/susan_gardner/.

Tuesday March 6, 2018 3:15pm - 3:35pm CST
Salon 1

UX in Practice

Audience Level Intermediate
Keyword open educational resources, task-based usability, information literacy community
Online Conference Live

11:00am CST

D19: Transforming an Organization through Service and Space Design Strategy

Learn how one library is engaging with its user community to implement a service framework to transform its organizational capacity to design, deliver, and iterate high quality virtual and physical services in 21st century learning and research environments. This framework, through pilots and prototypes, informs future space transformations and will help create aligned and impactful user experiences. Presenters will share strategies and UX tools for engaging an organization in this type of work.

Speakers

Emily Puckett Rodgers

Jessica Sher

University of Michigan

Meghan Sitar

Director of Connected Scholarship, University of Michigan Library

As Director of Connected Scholarship at the University of Michigan Library, I lead a team of individuals that maximizes the impact of the library and empowers learners at all levels by building sustainable, ethical, and mutually transformative relationships between people, collections... Read More →

Rachel Vacek

Head of Design & Discovery, University of Michigan

D4D 2018 SDTF pptx

Wednesday March 7, 2018 11:00am - 11:45am CST
Salon 1

Service & Physical Space Design

Audience Level Intermediate
Keyword Service design, space design, organizational change, user experience, strategy
Online Conference Live

11:25am CST

D20-02: Sharing the Experience: A Collegial UX Repository

The Five College Libraries User Experience Committee (FCUX) has created a shared online repository as a resource for our community to build awareness and capacity for UX work across our campuses. We hope that this professional exchange will make visible the benefits of UX, clarify the ways in which we work, and support our goal of educating and connecting our colleagues across widely disparate departments.

Speakers

Sika Berger

User Experience Librarian, Smith College Libraries

I'm a member of the Teaching, Learning & Research group within the blended Libraries & IT department, Learning, Research & Technology, at Smith College. We're planning new service and collaboration points, including a UX lab as part of a major library renovation and construction... Read More →

Kelly Dagan

Research, Instruction & User Experience Librarian, Amherst College

I do research, instruction, and user experience work at Amherst College, with interests in qualitative research methods, storytelling with data, and active learning strategies. In my spare time, I practice archery (longbow), go hiking, and bake assorted desserts.

Wednesday March 7, 2018 11:25am - 11:45am CST
Salon 2

Leadership & Organizational Strategies

Audience Level Intermediate
Keyword sharing UX, UX repository, staff capacity, UX tools
Online Conference Live